Led strategies to improve access, reduce wait times, and boost satisfaction, setting new benchmarks in patient care and engagement.

The inpatient expansion increased admissions and cost efficiency without extra staffing, projecting revenue growth, reduced costs, and improved localized care.

The new Saturday Primary Care clinic added 1,536 visits and $850,000 in revenue annually, boosting access and satisfaction without weekday strain.

Primary care expansion improved access, reduced ER visits, and served 5,374 more patients annually, generating $2M in revenue with minimal staffing increases.